Return Policy


We offer 14 days from purchase date for exchange or store credit.

Please Note: 

*Products may be exchanged but not returned for cash back.

*A gift card with store credit will be given instead of money returned.

*No exchanges allowed on personal goods such as undergarments or body-care products.

*Goods must be unused and still have tags, packaging, etc.

*You must have your sales receipt.

*All sale items are final sale and cannot be returned.

 Online Orders Exchange Policy:

We appreciate that you don't have the ability to try on our garments while shopping online in the same way that our in-store customers do, so we're always happy to accept online returns/ exchanges for clothing (within 14 days from purchase date, excluding intimates, sale items, and body care).

To facilitate a return/ exchange please e-mail us (ionclothingteam@gmail.com) within 14 days with your request to return an item. We will provide shipping details at that time.

Please note that shipping charges will not be refunded and the customer will be responsible for any return shipping fees.

Thank you!!